Term and Conditions

Last Updated: [Insert Date]

Welcome to Room Essentials Sales Store (“we,” “our,” or “us”). These Terms and Conditions govern your use of our website roomsdesignshop.com and all purchases made through our store. By accessing our site or making a purchase, you agree to these terms.

1. Our Store & Target Audience

Room Essentials Sales Store caters to global customers (excluding Asia and certain remote areas) seeking quality home essentials, accessories, and room decor. Our curated collection appeals to style-conscious individuals who value both functionality and aesthetic design in their living spaces.

2. User Responsibilities

3. Products & Services

Product Descriptions

We strive to accurately describe our home goods, accessories, and room essentials. However, we cannot guarantee that product descriptions, colors, or other content are completely accurate, reliable, or error-free.

Non-Returnable Items

For hygiene and safety reasons, we cannot accept returns on:

• Personal accessories that come in direct contact with skin
• Opened or used home goods containing liquids or creams
• Custom-made or personalized room essentials

4. Ordering & Payment

Order Acceptance

Your order represents an offer to purchase which we accept by sending an order confirmation email. We reserve the right to refuse any order for any reason.

Payment Methods

We accept:

• Visa
• MasterCard
• JCB
• PayPal

You authorize us to charge your selected payment method for the total amount of your order (including taxes and shipping).

Pricing

All prices are in USD. We may adjust prices at any time without notice, but changes won’t affect confirmed orders.

5. Shipping Policy

Processing Time

We process all orders within 1-2 business days (excluding weekends and holidays).

Shipping Options

• Standard Shipping ($12.95): Via DHL or FedEx, delivered in 10-15 business days after shipment
• Free Shipping: On orders over $50 via EMS, delivered in 15-25 business days after shipment

International Orders

International customers may be responsible for customs fees and import duties, which are non-refundable. These charges are determined by your local customs office.

6. Returns & Exchanges

Return Policy

We accept returns and exchanges within 15 days of receiving your order. Items must be:

• Unused and in original condition
• In original packaging with all tags attached
• Accompanied by proof of purchase

Return Process

1. Email [email protected] with your return request
2. Wait for our approval (within 2 business days)
3. Ship items to the provided address using a trackable method

Refunds

Refunds are processed within 5-7 business days after we receive and inspect your return. Original shipping fees are non-refundable unless the return results from our error.

7. Intellectual Property

All content on this website, including text, graphics, logos, and product designs, is our property or our licensors’ and protected by intellectual property laws. You may not use our content without express written permission.

8. Limitation of Liability

Room Essentials Sales Store shall not be liable for any indirect, incidental, or consequential damages arising from your use of our site or products. Our maximum liability for any claim related to your purchase is limited to the purchase price of the product.

9. Privacy Policy

Your privacy is important to us. Please review our separate Privacy Policy which explains how we collect, use, and protect your personal information.

10. Changes to Terms

We may update these Terms periodically. The updated version will be posted on our website with a new “Last Updated” date. Your continued use of our site constitutes acceptance of the updated terms.

11. Contact Us

For questions about these Terms, please contact us at:

Room Essentials Sales Store
4403 Providence Lane
Covina, US 91723
Email: [email protected]